Membership Management System Functional and Infrastructure Design- BC-558

Project type: Research
Desired discipline(s): Engineering - computer / electrical, Engineering, Computer science, Mathematical Sciences
Company: Local Government Management Association of BC
Project Length: 4 to 6 months
Preferred start date: 02/01/2021
Language requirement: English
Location(s): Victoria, BC, Canada
No. of positions:  1-3
Desired education level: CollegeUndergraduate/BachelorMaster'sPhDPostdoctoral fellow
Search across Mitacs’ international networks - check this box if you’d also like to receive profiles of researchers based outside of Canada: 

About the company: 

The LGMA is a non-profit professional development association that has provided training and professional supports to senior managers in British Columbia for more than 100 years.


Describe the project.: 

The LGMA has been using a membership management software platform with an API to our website and an email interface since 2016. The software is customized but remains fairly basic and there are many features we would like to introduce. We expect we will need a new platform, preferably with application- based add-ons. The Association does not have deep technical knowledge, and we are looking for assistance to complete a functional and infrastructure audit to be able to put a Request for Proposals to companies who can offer new tools and features to meet our future membership management and engagement needs.

The functional review will include member database management requirements, document management requirements, e-commerce and content management systems, payment processing, event planning and management, email marketing and member engagement including online surveys, volunteer and speaker databases, and a forum for member questions/answers/conversations.

Staff will be available to provide information on current applications and functional needs. Recommendations on design and infrastructure options and customization are needed. Deliverables will include a functional audit, an infrastructure design outline and a draft Request for Proposal.

Required expertise/skills: 

We are looking for a candidate with a strong background in Computer Science/Computer Engineering