As Games User Research (GUR) becomes a mature and essential pillar of game development, the challenges of performing rigorous qualitative and quantitative research in small teams are exacerbated by the disruption caused by the 2020 COVID-19 pandemic. Research methods such as heuristic evaluation, think-aloud usability testing, initial experience testing, playthrough observation, and post-launch data analysis are taught as industry-standard in GUR courses. And they yield important insights on game usability, balance, learnability, and accessibility.
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