The adequacy of hospital nurse staffing in Canada is essential for the delivery of quality health care to Canadians. In light of permanent nursing staff shortage in most of Canadian hospitals, using of supplemental nurses to bolster permanent nursing staff is widespread. Having suitably qualified staff on duty at the right time is a large determinant of service organization efficiency in providing continuity of care. On the other hand, attractive schedules are an important factor leading to successful recruiting and retaining valuable nursing personnel.
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