AI Modelling for Chat-text and Biometric Data Collection and Analytics for a Cloud-based Medical Advising Platform
Your Doctors Online is an online smartphone-based application that allows registered patients to chat with experienced and board-certified doctors 24 hours and 7 days a week. Patients can chat, upload images or videos, and get immediate medical advice about a variety of health issues such as cold and flu, sexual health and dermatology avoiding the lengthy waiting period of a hospital or a clinic. Currently patients need to use their own devices to measure their biometric data and the doctors have to look up previous doctors’ notes to provide an informed advice. In the proposed multidisciplinary research, Queen’s researchers will collaborate with the industry partner to enhance their existing platform with artificial intelligence (AI) models to apply 1) natural language processing and deep learning techniques to extract and summarize important health information from the previous chats with a patient, and 2) computer vision techniques for Remote Photoplethysmography (rPPG) to measure patients’ heart rate, blood pressure, and oxygen saturation from an uploaded video. The added functionality will reduce the cognitive load of the doctors, improve patients’ experience, increase the performance and business value of the application and leverage remote health care services to patients around the globe.