Facilitating knowledge transfer by sharing experience before carriers disappear

The knowledge and skills of long-term employees are vital to the success of any business. When they leave, retire or are no longer available to perform their functions new employees are hired to take on their job functions. Somehow the skills of the departing long-term employees have to be transferred to the newly hired. The most effective way for transferring the skills to the new employees is mentoring. The aim of this project is therefore to put in place a system for facilitating knowledge transfer from long-term employees that are experts in they job functions to novices before the experts are no longer available.

Intern: 
Omar Addam
Faculty Supervisor: 
Jon Rokne
Province: 
Alberta
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