Predicting the Behavior of Loyalty Programs Customers Using Interpretable Patterns Based on Logical Analysis of Data

Aeroplan Inc. ("Aeroplan") , aims to redesign and optimize its loyalty program Aeroplan via a collaboration with Polytechnique Montréal. Customers affiliated with Aeroplan’s program earn miles through their purchases and can exchange these miles for various gifts. It is essential for Aeroplan to predict customers behavior, to define the causes of certain behaviors and to predict the consequences of applying different policies, e.g. offers or gifts value.

Applying Machine Learning to Predict Demand Transference

The project will help us design a machine learning model that can determine the demand transference of our customers. The key objective of this project is to design, research, build, and experiment with machine learning models to ensure low product waste and high customer satisfaction. The model will have several impactful applications across the organization.

Dynamic Pricing for Optimizing Demand and Profitability

In this research project, a surcharge optimization algorithm will be developed to help the partner company to dynamically determine the premium charged for order pickup. The objective of the project is to smooth the demand curve for the order pickup timeslots: popular timeslots are congested, making it harder to deliver a positive experience, and other windows are idle, and overstaffed.

Framework for dialogue and learning with parents and professionals in the Central Okanagan; an examination of learning (related to stigmatization) across relations of power

This research will create opportunities for reflection and dialogue with a group of professionals in the Central Okanagan regarding parents’ perceptions and experiences of stigmatization. Dialogue will focus on enhancing professionals' understanding of underlying structural and social factors contributing to stigmatization and the implications of this understanding for their practice.
The research draws from Participatory Action Research and Critical Pedagogy.

A Survey of Ergonomics Education Opportunities Available to Dental Hygienists in Ontario.

Dental hygienists (DH) are exposed to many potentially injurious physical demands, such as prolonged exposure to awkward neck, trunk, and shoulder postures. The prevalence of musculoskeletal disorders in this group is alarmingly high (62-93%). DH would benefit from ergonomics-specific workplace safety education, but it is unknown what sort of instruction, if any, is currently offered within the DH curriculum or for continuing education credit. Evaluation of existing educational opportunities will be conducted using a web-based survey of DH across Ontario.

The Future of Mandatory Charging for Intimate Partner Violence: Status quo or alternative direction?

According to the Ontario Domestic Violence Advisory Council (DVAC, 2009), legislative responses to violence against women were introduced across Canada in the 1980s. These policies included provisions for mandatory police-laid charges against perpetrators of domestic violence. The DVAC report noted numerous unintended negative consequences of these policies and recommended an impact study which was never conducted.

Evaluation Capacity Network: Aligning Evaluative Thinking and Practice among Early Childhood Stakeholders

This project aims to provide much needed evidence to non-profit organizations working with vulnerable children and their families in five inner city schools. The All in for Youth initiative is a collaboration of eight organizations offering integrated, multi-dimensional supports to improve academic outcomes and resiliency of vulnerable children, support family health and stability, get communities involved, and inform policy and systems change.

Framework for dialogue and learning with parents and professionals in the Central Okanagan; an examination of learning (related to stigmatization) across relations of power.

This research will create opportunities for reflection and dialogue with a group of professionals in the Central Okanagan regarding parents’ perceptions and experiences of stigmatization. Dialogue will focus on enhancing professionals' understanding of underlying structural and social factors contributing to stigmatization and the implications of this understanding for their practice. The research draws from Participatory Action Research and Critical Pedagogy.

Mapping for Change: A Case Study of Enhancing Informational Exchange and Collaboration Through Geoweb Technology

‘Mapping for Change’ is a case study of best practices in the use of Geoweb as a mechanism for enhancing informational exchange and collaboration between homelessness stakeholders including non-profits/charities serving the homeless.

Optimizing the Delivery of Programs to Immigrants through Targeted, Mixed, and Universal Services

Drawing from immigrants‟ and service providers‟ experiences, the current project will explore what type of programming for immigrants is best suited to be delivered through universal (non-targeted programming), targeted (programming specifically for immigrants), or mixed services, so that these programs are most effective and well-utilized.

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