An outcome evaluation of the Family Services Ottawa Long-Term Counselling Program

Family Services / Services à la famille Ottawa’s (FSFO) long term counselling program is delivered to individuals living with severe and persistent mental illness. Although their counsellors anecdotally report improvement in clients, FSFO has not evaluated the results for this client group as a result of their work with FSFO. Since 2015, FSFO had been using the Outcome Questionnaire-45.2 (OQ-45.2) a survey that measures client progress in therapy, for their long-term counselling program to inform the practice of counsellors with the clients.