Openness in design, development and digital literacy programs at Mozilla Year Two
Mozilla is a software development organization known internationally for the open source innovation of technologies such as the Firefox web browser. This Mitacs Elevate postdoctoral fellowship project aims to extend the Mozilla mandate for openness into the realm of digital literacy programs for youth. Mozilla has begun to develop collaborations known as Hive Networks involving libraries, museums and other organizations that involve youth outside of the formal education system. The Hive Network members strive to scaffold digital literacy into their programming and allow the youth to determine their own learning directions. Mozilla faces many unknowns in designing and implementing such programs. Mozilla requires the use of participatory and ethnographic research methods to ensure the community is involved in the design of the social programs and related software products that are intended to meet their needs.