The Social and Technical Effects of Device and Display Configurations on Telemedicine
Telemedicine systems can connect health practitioners and patients with specialists in geographically distant regions. Yet we still do not have a strong understanding of how such systems are used and how they support or impede the workflow of health professionals. This research explores how nurses, general practitioners, and specialists make use of telemedicine systems and how the portability of these systems affects usage. We will conduct in situ observations along with semi-structured interviews to learn how health professionals make use of both portable and non-portable telemedicine systems and what success and challenges they face in doing so. The outcome will be a set of design suggestions to improve the design and development of next generation telemedicine systems.