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BSI – Human Resources Innovation & Process Improvement – Li Jean Phua
This project aims to tackle the challenge of finding different ways Viva could optimize its existing work processes to generate maximum results, as well as innovating in the human resources & operations domain. This requires the intern to observe technical insights such as user interaction and behavior, as well as traffic across various virtual platforms. This understanding would aid in the development of new strategies Viva could implement, and work towards improving current methods of employee and customer engagement as well.
Faculty Supervisor:
Norah McRae
Student:
Partner:
Exec Viva Inc
Discipline:
Business
Sector:
Administrative and support, waste management and remediation services; Professional, scientific and technical services
University:
University of Waterloo
Program:
Business Strategy Internship
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Mitacs is funded by the Government of Canada, the Government of Alberta, the Government of British Columbia, Research Manitoba, the Government of New Brunswick, the Government of Newfoundland and Labrador, the Government of Nova Scotia, the Government of Ontario, Innovation PEI, the Government of Quebec, the Government of Saskatchewan, and the Government of Yukon.