Emergency Department (ED) Wait Times at Waterloo Regional Health Network (WRHN) – ED Challenge

Despite numerous system interventions, emergency department (ED) wait times at Waterloo Regional Health Network (WRHN) remain a critical challenge. As part of an Innovation Partnership Procurement by Co-Design initiative led jointly with the University of Waterloo under the CareNext Coalition, WRHN is now engaging vendors and internal stakeholders to co-develop novel interventions that improve patient flow and care experience.
This project seeks to embed a PhD-level intern with advanced expertise in health systems, policy analysis, and clinical evaluation to assess the impact of pilot innovations. The intern will work closely with WRHN’s Innovation and ED teams to evaluate outcomes from both a clinical efficiency and user experience lens, while also identifying enabling or obstructive policy frameworks. The intern will be instrumental in informing procurement decisions and policy recommendations for scale-up.

Faculty Supervisor:

Karen Cochrane

Student:

Partner:

Waterloo Regional Health Network

Discipline:

Life Sciences

Sector:

Health and Related Sciences & Technology

University:

University of Waterloo

Program: