L2M – Development of a modular AI voice architecture for automated dental front desk operations

Orbis Assist is developing “Ava,” an intelligent voice assistant designed to function as a fully automated receptionist for dental clinics. This internship project focuses on building the secure software that allows the AI to manage phone calls, schedule appointments, and answer patient questions by directly connecting with the clinic’s internal calendar systems. By automating these critical front-desk tasks, this technology ensures that dental practices can operate 24/7 without being limited by the current shortage of administrative staff, ultimately helping clinics reduce wait times and ensuring more Canadians have timely access to oral healthcare.

Faculty Supervisor:

Jolen Galaugher

Student:

Partner:

North Forge

Discipline:

Computer science

Sector:

Education

University:

Red River College Polytechnic

Program: