Scalable User Interface Designs for Scheduling Software

Coconut Calendar provides an appointment scheduling software platform to customize the on-line customer booking experience for small home-based services-provider businesses, such as massage therapists, hair stylists, or home cleaners with only a few locations. Coconut Calendar is now expanding their business to larger clients with dozens or even thousands (e.g., IBM) of customers. The challenge is to bring that same intimate booking experience to business with thousands of customers in hundreds of locations; however, the interface designs that were successful on a small scale (e.g., drop-down menus to represent a list of items) are not effective when there are hundreds of items. However, transitioning the entire system to a large-scale interface solution (e.g., searchable list) sacrifices the user experience for Coconut’s core market of small home-based business owners.TO BE CONT’D

Faculty Supervisor:

Regan Mandryk

Student:

Partner:

Coconut Calendar

Discipline:

Computer science

Sector:

Professional, scientific and technical services

University:

University of Saskatchewan

Program: