Staffworks Submission

Project Overview: Recruitment Workflow Innovation at Staffworks

About Staffworks
Staffworks is a Toronto-based staffing firm with 25 years of experience helping businesses stay agile and competitive through strategic recruitment services.

The Challenge
Recruiters face increasing administrative workloads—posting jobs across multiple platforms, managing large applicant volumes, screening candidates, coordinating interviews, and updating databases. These repetitive tasks consume significant time and limit the team’s ability to focus on high-value activities like engaging top talent and strengthening client relationships.

The Innovation Priority
Staffworks aims to redesign and streamline recruitment workflows using technology. This initiative is not about doing the same tasks faster; it’s about creating new, technology-enabled processes, testing automation tools, and implementing evidence-based improvements that transform how recruitment operates. These innovations require dedicated research, prototyping, and evaluation beyond normal business operations.

The Project
To achieve this, Staffworks is launching a Recruitment Assistant Internship focused on process analysis, automation techniques, and digital tools for routine recruiting functions. The goal is to reduce manual effort, accelerate service delivery, and improve candidate and client experiences. By minimizing administrative burden, Staffworks will enhance productivity, speed up response times, and strengthen its competitive edge—supporting long-term growth.

Faculty Supervisor:

Mark Lee

Student:

Partner:

Staffworks Ltd.

Discipline:

Business

Sector:

Administrative and support, waste management and remediation services

University:

Toronto Metropolitan University

Program: