Whitney Herrington – Emerald Spa

My day spa, successfully in business for over 13 years, has been severely impacted by the Public Health restrictions in responding to the COVID-19 pandemic. We were completely shuttered for 3 months and only reopened because we meet the highest safety standards of sanitation, disinfection and sterilization, follow all the WorkSafeBC protocols for social distancing, PPE, physical barriers and limiting clients and staff numbers and interactions. We have gradually returned to offering wellness services but, in spite of our precautions, employees and customers are expressing concerns about working in near proximity. Business revenues are still down considerably from pre-co-vid times.

Faculty Supervisor:

Ignace Ng

Student:

Partner:

Emerald Day Spa

Discipline:

Business

Sector:

Professional, scientific and technical services

University:

University of Victoria

Program: