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Assessing the Impact of an Electronic Patient Tracking Board onOrganizational Performance
The benefit of electronic patient management systems within hospitals has been
previously demonstrated through enhanced communication and collaboration
between departments. However many hospitals within the Canadian healthcare system
do not currently use electronic tracking systems. Furthermore, the implementation of
these systems has been challenging leading to poor adoption of these technologies
resulting in limited benefit. In order to identify the drivers and barriers to technology
adoption we intend to study the implementation of an electronic patient management
system in a large hospital setting. By interviewing and surveying those responsible for
the acquisition of the system as well as those who interact with it, the effect of this
technology on the hospital operations can be evaluated. Identification of the factors
leading to adoption will allow McKesson to design better user interfaces and
deployment strategies to increase end-user interaction and satisfaction.
Faculty Supervisor:
Anne Snowdon;Abdulkadir Hussein
Student:
Partner:
McKesson Canada (Saint-Laurent, QC)
Discipline:
Business
Sector:
Professional, scientific and technical services
University:
University of Windsor; Western University
Program:
Accelerate
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