Social Media Chatbot

RecruitForMe is shifting into an online model to sustain its operations during COVID-19. A chatbot will be created to support this organization’s clients regarding knowledge of the Employment Standards Act (ESA) and the Ontario Human Rights Code (OHRC). The chatbot will do this in the form of answering the clients’ questions about these legislations, in the context of recruiting. If the chatbot cannot answer a question, it may re-direct the inquirer to an individual who is knowledgeable on the nuances of the ESA and/or the OHRC. The chatbot will be able to do this by having a language resource–the text corpus–that has information interpreted from the ESA and OHRC as it pertains to the recruitment process.

Faculty Supervisor:

Souha Ezzedeen

Student:

Partner:

RecruitForMe

Discipline:

Business

Sector:

Administrative and support, waste management and remediation services

University:

York University

Program: