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This project will build an AI-powered question-and-answer platform that helps creators and expert-led brands respond to customer questions more efficiently across channels like social media and a dedicated app. The system will organize incoming questions, support payment and answer workflows, and turn approved answers into a searchable knowledge base that can be reused over time. The expected benefit to the partner organization is a more scalable way to serve their audience, create new digital revenue streams, reduce repetitive manual work, and improve the overall customer experience by making expert knowledge easier to deliver and access.
Leah Bidlake
Tekmera Inc.
Computer science
Information and cultural industries; Professional, scientific and technical services
University of New Brunswick
Business Strategy Internship
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Find ProjectsThe strong support from governments across Canada, international partners, universities, colleges, companies, and community organizations has enabled Mitacs to focus on the core idea that talent and partnerships power innovation — and innovation creates a better future.
Mitacs is funded by the Government of Canada, the Government of Alberta, the Government of British Columbia, Research Manitoba, the Government of New Brunswick, the Government of Newfoundland and Labrador, the Government of Nova Scotia, the Government of Ontario, Innovation PEI, the Government of Quebec, the Government of Saskatchewan, and the Government of Yukon.