How do I view my project details?
To view your project details, please navigate to your application’s dedicated page:
- Click on “My Dashboards” in the upper right-hand corner of the portal.
- Click “Applications & Awards” from the dropdown. This will open a page listing your submitted and in-progress applications. The list provides a high-level application status in the “Status” column.
- Click on the application ID in the first column for more information.
This will open an overview of your project, including its status, associated files, and any messages received from our Service Delivery team.
Where can I find all the files associated with my project?
You can view any documents associated with your project by navigating to your project page on our portal. To do this:
- Click on “My Dashboards” in the upper right-hand corner of the portal.
- Click “Applications & Awards” from the dropdown. This will open a page listing your submitted and in-progress applications.
- Click on the application ID in the first column to open your project page.
- Click on the “Documents” tab to see the files uploaded for this application.
If you want to see a copy of your full submitted application, click on the blue “Actions” button in the upper right side of the page, then select “View Application”.
How do I change my start dates?
To change the start date of one or more units on your application, please email our [email protected] inbox detailing the request.
Please be sure to include:
- Your application ID
- Which units you want to update the dates of
- The new dates you want them adjusted to
Please ensure you CC the relevant participants so we can confirm that all parties are aware of and consent to the change.
How do I update an invoicing contact?
To update the invoicing contact on a project, please email our [email protected] inbox detailing the request.
Please be sure to include:
- Your application ID
- The name and email of the new invoicing contact at the partner organization
If you wish for a different organization than the one named on the project to be invoiced, a cash flow statement may be required. Please let us know if this is the case and ensure you CC the relevant participants so we can confirm that all parties consent to the change.
How do I change an intern on my project?
To change the intern of one or more units on your application, please email our [email protected] inbox detailing the request.
Please be sure to include:
- Your application ID
- The name of the unit(s) requiring the intern change
- The name and email of the new intern
- The effective date of the change
Please ensure you CC the relevant participants so we can confirm that all parties are aware of and consent to the change.
If a key participant is missing, such as the former intern, we may need to contact them about the request before we can process the change.
I want to top up my intern’s funding. How do I update the budget?
To update the budget and provide a top-up, please email our [email protected] inbox detailing the request.
Please be sure to include:
- Your application ID
- Whether you want the top-up to apply to all or only a select number of units
- The value of the top-up you want to provide
A member of our team will get back to you confirming the details.
How do I request a project extension?
To request a project extension, please email our [email protected] inbox detailing the request.
Please be sure to include:
- Your application ID
- The units you want to extend
- The new proposed end date(s)
Please ensure you CC the relevant participants so we can confirm that all parties agree to the extension.