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Dolce & Gourmando Inc., a Toronto-based retail business specializing in unique specialty foods, currently faces challenges in inventory and product information management. It’s reliance on diverse suppliers, absence of an integrated inventory management system, lack of customization options in the existing software, and financial inability to implement cost-intensive alternatives [1,2,3], necessitate the development of a highly customized, analytics-driven and cloud based Product Information System (PIS) and Inventory Management System (IMS). The new solution developed will be largely helpful for enhancing operational efficiency, minimizing losses, and for ensuring customer satisfaction.
The proposed project will bring many advantages for Dolce & Gourmando. Economically, the system will enhance cost efficiency, minimize losses from stock wastage, and offer scalability to adjust to market demands. In terms of productivity, streamlined processes, automation, and access to real-time data will boost efficiency and decision-making. Leveraging the cloud-based system, enabling data-driven decision making, and thereby enhancing supply chain operations, will provide strategic advantages in ensuring customer satisfaction and streamlined market allocation. It will also offer economic recovery support post-Covid-19, enhance competitiveness in the Canadian retail sector, and will facilitate organic growth of the business.
Tenzin Jinpa
Dolce & Gourmando
Computer science
Retail trade
Centennial College of Applied Arts and Technology
Accelerate
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