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This project aims to transition Mindful Therapy from its traditional, in-person approach to a more integrated digital-centric model. The primary objective is to implement a comprehensive digital platform that will enhance patient management and therapy delivery. This involves evaluating current workflows, developing a strategy to implement the platform, and providing thorough staff training to ensure a smooth transition. The new platform will include electronic health records (EHR), secure messaging, video conferencing, and more.
Key challenges include increased demand due to the COVID-19 pandemic and integrating technology into existing workflows. However, there are significant opportunities in digital transformation. By leveraging telehealth and automating administrative tasks, Mindful Therapy can reduce barriers to care and improve service accessibility.
The project will also involve a personalized approach, using data-driven insights to refine services and tailor care to individual patients. Innovative service models like online group therapy and guided self-help modules will expand therapeutic reach and impact. The project’s ultimate goal is to make Mindful Therapy a leader in digital mental health services, enhancing efficiency, accessibility, and overall patient care.
The transition to digital will also require training programs tailored to staff skill levels, ongoing support for technical issues, and collaborative strategic planning with stakeholders to ensure smooth implementation. The outcome is a fully functional platform that promotes efficient workflows, staff competence, and patient-centered care.
Gordon Fullerton
Mindful Therapy
Business
Health and Related Sciences & Technology
Saint Mary's University
Business Strategy Internship
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