Exploring Uncertainties and Enhancing Reliability in Flight Booking Systems with NDC and Real-Time Data Integration

This project represents an initial exploration of the New Distribution Capability (NDC) standard and its potential for transforming flight booking systems. By integrating real-time flight data, the project aims to investigate the challenges, uncertainties, and opportunities associated with adopting NDC in travel agency workflows. Through a methodical approach, the initiative will identify critical barriers, evaluate initial solutions, and establish a foundation for future development. The findings from this phase will provide valuable insights into optimising operational efficiency and enhancing user satisfaction, laying the groundwork for more advanced implementations and wider adoption of NDC in subsequent stages.

Faculty Supervisor:

Stephen Czarnuch

Student:

Partner:

77997 Newfoundland and Labrador Inc.

Discipline:

Computer science

Sector:

Professional, scientific and technical services

University:

Memorial University of Newfoundland

Program:

Business Strategy Internship

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Mitacs — Return on Innovation

Mitacs is funded by the Government of Canada, the Government of Alberta, the Government of British Columbia, Research Manitoba, the Government of New Brunswick, the Government of Newfoundland and Labrador, the Government of Nova Scotia, the Government of Ontario, Innovation PEI, the Government of Quebec, the Government of Saskatchewan, and the Government of Yukon.