Extending and Deploying the Social CheatSheet Plugin

This project will expose the intern to key design, implementation, and evaluation research activities in human-computer interaction (HCI). We have recently started exploring the concept of social curation of software help content by developing a novel web-based platform, Social CheatSheet, that overlays relevant community-curated instructions and multi-step tutorials atop any web application and offers an easy curation interface for adding and editing content. In the proposed research, we will be extending the features of the Social CheatSheet platform to design user analytics and more intelligent content recommendation. Our goal is to contribute stronger insights into how users actually contribute and consume content related to software learning and help. For example, we will be able to investigate how participation rates compare across different domain-specific communities (e.g., users of spreadsheets vs. 3D modelling vs. health applications).

Faculty Supervisor:

Parmit Chilana

Student:

Partner:

Discipline:

Computer science

Sector:

Information and Communications Technology; Technology; Education

University:

Simon Fraser University

Program:

Globalink Research Award