Finning

Finning Canada, the world’s largest Caterpillar dealer, supports critical industries such as mining, construction, and power systems with equipment sales, rentals, parts, and service. While Finning has a long-standing reputation for operational excellence, it faces an innovation challenge in modernizing its Sales Training and Employee Onboarding processes to meet the evolving needs of a digital and globally connected workforce. Currently, onboarding and training resources are dispersed across platforms, leading to inconsistent branding, inefficient access to information, and a fragmented user experience. This limits Finning’s ability to deliver a seamless, interactive onboarding journey that supports employee engagement, diversity and inclusion initiatives, and alignment with its global talent strategy.

Faculty Supervisor:

Heather Harrison

Student:

Partner:

Finning International

Discipline:

Business

Sector:

Construction and infrastructure; Mining

University:

Kwantlen Polytechnic University

Program: