Hosted VOIP – Sun Peaks Resort LLP

Sun Peaks Resort is introducing a hybrid VOIP (Voice over IP) solution for Sun Peaks Resort LLP in 2022. This solution would see business critical land lines migrated from our on premise VOIP system, to a cloud based VOIP system. The current phone system is aging and unsupported, replacement parts are also difficult to find. The current system also does not offer modern guest service features such as IVR, interactive voice response. Another limitation of the system is due to its on-premise installation, this makes remote work difficult and expensive to implement.

Faculty Supervisor:

Emad Mohammed

Student:

Partner:

Sun Peaks Resort LLP

Discipline:

Engineering

Sector:

Arts, entertainment and recreation

University:

Thompson Rivers University

Program:

Business Strategy Internship

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