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The research will document process knowledge that is currently held by individual employees. The main objective is that this personal knowledge about processes can be shared and used to create standardized documents which, as a result, can improve coordination and collaboration. The documentation work will include reviewing existing organization's documents, engaging personnel in series of interviews, identifying the relationships between processes and performing analyses on the findings. As an output to this research, Eclipse will have a detailed map of selected processes and a document describing each process step by step and its interactions with other steps, and a software implementation of the process map.
Drs. Rob Duimering & Darrell Raymond
Geovania Pimenta & Ponle Salu
Eclipse Automation
Business
Manufacturing
University of Waterloo
Accelerate
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