Project management in Business Innovation-Global Village Victoria

As an organization Global Village Victoria feels, there are new opportunities to bring more technology and automation into business, to bring efficiencies in the current process, and to support the increasing needs of a hybrid model work culture after the COVID-19 pandemic. Therefore, GV requires new innovations to reach more potential markets and enable easy access to the resources. Through this internship, I will work with Global Village Victoria on bringing efficiency to the organization’s work process through innovation. Such as reviewing the current workflow and improving the existing process of customer inquiry management. Paperless customer record-keeping process to bring efficiency to back-office functions and provide flexibility to staff for remote working. Besides, I’ll work on the marketing innovation by market research of new opportunities, increasing customer reach by promoting business through the website, social media, and other digital marketing platforms. Global Village Victoria rebounds from the pandemic, innovation in areas such as digital marketing, process efficiency, and technological skill development will play a key role in building a resilient workforce and economy.

Faculty Supervisor:

Selena Martin

Student:

Partner:

Global Village Victoria

Discipline:

Business

Sector:

Education

University:

Vancouver Island University

Program: