Scheduling optimization in multi-priority, multi-class rehab settings

As the leader in the delivery of pediatric rehabilitation services for the Region of Waterloo and County of Wellington, KidsAbility serves 11,000 children annually with a variety of developmental, physical and communication needs. For the past 30 years, demand for KidsAbility’s services has grown at twice the rate of growth in revenue. The disparity between demand for care and the supply of treatment has grown so large that many families wait longer than desired before accessing treatment.
There are many dimensions to access issues in healthcare. One area of access KidsAbility has direct control over is their scheduling systems. It is an operational area within the organization that holds the potential to greatly improve access to care. The goal of this project is to identify and implement ways to optimize KidsAbility’s scheduling systems through the application of known algorithms, optimization models, and other knowledge from the field of scheduling sciences.

Faculty Supervisor:

Hossein Abouee Mehrizi

Student:

Partner:

KidsAbility

Discipline:

Engineering

Sector:

Health and Related Sciences & Technology

University:

University of Waterloo

Program: