Service Delivery Process Review & Enhancement

Conduct a comprehensive review of Operating Processes related to the provision of the Company’s monthly inventory optimization SaaS program, identifying ways in which timelines can be compressed, process steps eliminated and level of effort reduced.

Identify ways in which alternative technological solutions can be employed to automate repetitive steps and/or error proof recurring activities.

Implement a Business Intelligence approach that provides clients with a “Self Serve” option for Data Visualization that reduces the need for time consuming report generation activities.

Faculty Supervisor:

Tiffany Bayley

Student:

Partner:

Xtivity

Discipline:

Business

Sector:

Information and cultural industries

University:

The University of Western Ontario

Program:

Business Strategy Internship

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