We build up chatbots for commercial companies to serve their needs, such as customer services. Within the whole chatbot building platform, there is one core component which is the short text similarity calculation component. We would like to improve our calculation capability for matching similar questions, as well as recommend related questions for the customers while they are chatting with the customer service agents.
Mohan Zhang;Minghan Li
RSVP Technologies Inc
Professional, scientific and technical services
University of Toronto
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