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he on-demand economy now has an expanding global presence, with the growing and widespread use of ridesharing platforms such as Uber and Ola, food-delivery platforms such as Uber Eats, Deliveroo and Zomato and home-task platforms such as TaskRabbit and Housekeep. On-demand work has proliferated largely in urban spaces across the globe, with the growing recognition that digital platforms are transforming the nature of cities. As platform enterprises become more embedded in the fabric of cities, the resulting flexibilization of work has phenomenal impacts on urban residents. With numerous legal cases emerging worldwide to understand whether these service platforms are in fact employers or ‘aggregators’ linking customers to a ‘service provider’ as they claim, the relevance of understanding the relationship between platforms and the urban space is now more prominent, than ever. The significance of this project is rooted in its aim to develop new, relevant and nuanced understandings of the changing nature of urban space and work as a result of the growing prominence of on-demand platforms in cities, an integrated perspective which is missing from scholarly literature.
Agnieszka Leszczynski
Queen Mary, University of London
Sociology
Technology; Information and Communications Technology; Other
Western University
Globalink Research Award
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