Using design thinking to Improve operational efficiency of a consumer health-tech product so it can scale and help Canadians avoid chronic disease

Molecular You is a health-tech start-up on a mission to help people live longer, healthier lives.

Using a new type of blood test, we’re able to give people unparalleled insight into their health and make precise diet, exercise and supplement recommendations to help them live longer healthier lives. The product consists of a mobile application and some powerful operational software systems that manage blood samples, ingest data, ensure data quality and allow us to derive new health insights from the data. The users of these systems are our operations team, quality management team, data science team and the user-facing app itself.

These operational software systems are too labour-intensive for us to scale. So we need to invest in creating more automated and efficient workflows. This project with MITAC will allow us to uncover the biggest pain points for our internal users and design better workflows that reduce errors and improve efficiency.

Faculty Supervisor:

Daniel Wildberger

Student:

Partner:

Molecular You Corporation

Discipline:

Computer science

Sector:

Health and Related Sciences & Technology; Professional, scientific and technical services

University:

Emily Carr University of Art + Design

Program: