There’s nothing quite as delightful as using a well-designed product, especially a piece of software. A field of research known as User eXperience (UX) tries to define measures that describe what a good design feels like. While conventional measures of UX for software work well (how long things take, whether or not you complete your […]

This project seeks to address the flood of bugreports and crashreports that software companies must address when they build consumerfacing software. Organizations can easily face 50,000 crash reports per day. Developers cannot manually sift through them all. The goal of this work is to exploit modern search engine technology and crash report representation to enable […]