Business Growth and Operations Strategic Development – RUNNR Delivery

For RUNNR to be successful when entering new cities across western Canada, RUNNR will need to develop a scalable driver operations strategy to ensure that deliveries are completed within their advertised time frames and guarantee customer satisfaction. Additionally, RUNNR will require developing and understanding the minimum driver threshold to provide adequate service to customers prior to launching services in a new city. This minimum driver threshold is crucial to allow RUNNR to determine the least number of drivers needing to be hired and managed to do the greatest number of deliveries. This enables a more streamlined hiring approach, easier day to day driver management, as well, enables drivers to maximize their daily earnings. This allows RUNNR to pay drivers significantly more than the competition, keeping driver turnover rate low and help attract other drivers from other companies to join RUNNR’s team.

Faculty Supervisor:

Baljit Singh

Student:

Partner:

RUNNR Delivery Inc.

Discipline:

Business

Sector:

Professional, scientific and technical services; Transportation and warehousing

University:

University of Saskatchewan

Program: