Business Process & Automation Consultant and IT & Training Systems Consultant

Flow Cleaning Services is a growing company focused on delivering high-quality commercial and residential cleaning solutions. As the business expands, operational inefficiencies, lack of process automation, and IT system limitations create challenges in maintaining productivity, service consistency, and scalability. Many internal processes, including workflow management, customer relationship tracking, and employee training, are not fully optimized, leading to redundancies, security risks, and manual inefficiencies. Additionally, the company’s digital infrastructure, including its network setup, password management, and training systems, requires standardization and security improvements to support a larger workforce, both in-office and remotely. To remain competitive and improve internal operations, Flow Cleaning Services must implement automation, process optimization, and IT enhancements that will increase efficiency and allow for seamless business growth.

Faculty Supervisor:

Stephen Grant;Akash Das

Student:

Partner:

Flow Cleaning Services

Discipline:

Business

Sector:

Administrative and support, waste management and remediation services

University:

University of New Brunswick

Program: