Exploring the economic impacts of Human-Centered Design in the context of a non profit organization

This exploratory research will seek to answer the primary question generally asked by many industry professionals- “how to evaluate the economic assessment of projects (using Human Centered Design (HCD) philosophy)”. This research will explore how to create an ROI/cost benefit analysis tool to measure economic impacts of the specific type of projects. This report will highlight the associated challenges and current industry best practices to better understand the framework development. This report will also discuss about different prospective use cases of the tool, so that the client can start using it for multiple purposes (i.e. to evaluate projects, fund raising, benchmarking of a partially completed project, audit a project’s feasibility etc.).

Faculty Supervisor:

Vikas Mehrotra

Student:

K M Rohan Ahmed

Partner:

Chrysalis

Discipline:

Other

Sector:

Health care and social assistance

University:

University of Alberta