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Norsat International Inc. specializes in delivering advanced satellite communication solutions for remote and challenging environments. One of the core challenges the organization faces is efficiently developing and presenting customized product solutions to diverse global clients while ensuring technical accuracy and timely delivery. The innovation challenge lies in optimizing the pre-sales process by improving the integration of customer requirements, engineering specifications, and vendor capabilities—without creating bottlenecks in communication or documentation. This project will explore the design and automation of tools and workflows that enhance the generation of custom part numbers, datasheets, and sales collateral. These tasks require expertise in business analysis, technical documentation, and familiarity with systems like CRM, ERP, and PLM tools. By leveraging the intern’s technical background and analytical mindset, this project will go beyond daily operations to streamline complex solution-building processes and support long-term scalability in Norsat’s sales engineering model.
Heather Harrison
Norsat International Inc.
Business
Information and cultural industries; Manufacturing
Kwantlen Polytechnic University
Business Strategy Internship
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