Vish Limited / Vish Limitee – Customer Onboarding Analytics Project

This specific project includes bringing on a MUN business intern with a Customer Success focus. The focus of this project is to assess our customer onboarding and to find ways for operational improvements and innovation. There is a need for analysis of our data to ensure we are going about it properly as we scale. We require someone with the business knowledge and analytical skills to ensure all newly acquired customers are onboarded onto our platform smoothly and are trained to 1) use the software and 2) understand how to read the data extracted throughout the salon in order to make strategic decisions, recommendations, implement changes to increase salon productivity and the bottom line.

This project would foster additional analysis and result in innovative strategic recommendations to ensure our customer onboarding is effective as we scale globally.

Faculty Supervisor:

Alex Stewart

Student:

Partner:

Vish

Discipline:

Business

Sector:

Professional, scientific and technical services

University:

Memorial University of Newfoundland

Program: