Westland Insurance

Westland Insurance is committed to enhancing its operational efficiency and improving client engagement as part of its broader transformation and growth strategy. The organization faces challenges related to adapting its services to meet the evolving needs of its clients while ensuring that internal processes are streamlined and effective. To tackle these challenges, Westland aims to foster innovation in its marketing, client experience, and communications efforts, as well as its learning and development initiatives. By integrating agile methodologies and data-driven decision-making, the organization can improve service delivery and client satisfaction. This project will leverage the expertise of interns in areas such as marketing, communications, learning and development, and corporate accounting to drive meaningful change. The interns will conduct research, analyze data, and develop engaging content, thereby creating a more dynamic and responsive business model that supports Westland’s mission of building strong communities and client relationships. Their contributions will not only enhance day-to-day operations but will also lay the foundation for long-term strategic improvements, positioning Westland as a leader in the insurance industry.

Faculty Supervisor:

Stephanie Howes

Student:

Partner:

Westland Insurance

Discipline:

Business

Sector:

Finance and Insurance

University:

Kwantlen Polytechnic University

Program: