Designing and developing planning and decision-making templates to manage major contemporary Counterproductive Work Behaviours

Counterproductive Work Behaviours (CWB) are negative behaviours in the workplace that could hinder productivity and organizational effectiveness. Example behaviours are CWB violence, harassment, stealing or even drug consumption on the job. CWB cost organizations millions of dollars every year and therefore their prevention is a major priority for managers. Despite its importance, there has not been any recent research on the types of CWB occurring in today’s workplaces. Therefore, the first objective of this project is to survey employees to find out about the types of negative behaviours they see in their workplaces. Another shortcoming in the CWB literature is a lack of practical guidelines for managers to prevent and overcome CWB. The second purpose of this project therefore is to design and create decision making templates that will give managers more practical guidelines and plans to manage the most major CWB in their organizations.

Faculty Supervisor:

Catherine T Kwantes

Student:

Partner:

Expert Insights International Inc

Discipline:

Sociology

Sector:

Professional, scientific and technical services

University:

University of Windsor

Program: