Improving the Onboarding Process for the Heardthat App

The use of artificial intelligence (AI) is ushering in a new era of technology for assistive hearing devices. One example is HeardThat, a smartphone app that uses AI to enhance speech comprehension. It helps people carry on conversations more easily in the presence of background noise. This is something that many struggle with even if they have hearing aids. New technology can only provide a solution if the people who need it are able to use it, and be able to get started with it in a self-serve manner. This project will help the company that makes HeardThat achieve those goals by having the intern work with users to identify and test the product changes that are required. It will be an experimental, iterative process between users and the product team.

Faculty Supervisor:

Joanna Cannon

Student:

Partner:

Singular Hearing

Discipline:

Computer science

Sector:

Information and cultural industries

University:

The University of British Columbia

Program: