Optimizing the Delivery of Programs to Immigrants through Targeted, Mixed, and Universal Services

Drawing from immigrants? and service providers? experiences, the current project will explore what type of programming for immigrants is best suited to be delivered through universal (non-targeted programming), targeted (programming specifically for immigrants), or mixed services, so that these programs are most effective and well-utilized. This project involves a partnership between the United Way of London and Middlesex and the University of Western Ontario, and will use multiple forms of investigation across three sites in London, Ontario (participant observation, interview and focus groups, spatial analysis) as well as a survey of survey providers throughout the city, to achieve its goals. The final product will be a report to the United Way describing the research findings and providing recommendations on optimizing service delivery to promote the integration of immigrants in London and Middlesex. Given their broad relevance, we will also write the research up for publication in a peer reviewed……..

Faculty Supervisor:

Victoria Esses

Student:

Partner:

United Way of London and Middlesex

Discipline:

Sociology

Sector:

Health and Related Sciences & Technology

University:

Western University

Program: