Inter-Operability Standards in Information Technology Sector: The Role of Coopetition

1. development of a simulation mode of the information Technology Sector 2. Understanding and modelling the simultaneous Competition and Cooperation (“co-opetition”) among firms where they jointly form interoperability standards by consensus under the ambit of their chosen Standards Setting Organizations (SSOs). 3. Conduct Analysis using an appropriate simulation method, which will be implemented using either […]

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Assessing the Impact of Customer Service Strategies on Loyalty

This project evaluates the impact of customer service on customer retention and churn. In the first phase, we build a statistical model to examine drivers of customer loyalty. In the second phase, we work with customer service to evaluate the effectiveness of new customer service strategies. This project will enable the company to better predict […]

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External Risk Analysis of International Investment Projects

Investors from different countries (or regions) face often different risks in a given host country. This dissertation proposes a new theoretical framework of Country Risk (CR) assessment in the perspective of China and a new model providing better performance of CR rating and CR forecasting for international investment projects from China to the countries involved […]

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Investigating the Paradoxical Adoption of Blockchain in Healthcare Data Sharing: The Patterns, Consequences and Mediating Mechanisms of Challenging yet Succumbing to Incumbents

In this Mitacs project, we examine how nascent technology advocators can successfully implement the technology in highly institutionalized settings. Using the implementation of Blockchain in healthcare data sharing as an example, we compare and contrast the implementation strategies of 6-8 start-ups or divisions of established companies, and examine how the different types of implementation strategies […]

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Demonstration-Based Initialization of Reinforcement Learning Algorithms for Efficient Robotic Control

Kindred’s Sort product is a robotic system that operates in e-commerce distribution centers to sort and handle apparel and general merchandise. The deployed system is controlled through a combination of artificial intelligence and human-in-the-loop teleoperation. The proposed project involves applying techniques from artificial intelligence (specifically machine learning and reinforcement learning) to improve the ratio of […]

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