COVID-19 and Toxic Hotel Workplaces

The aim of this research is to investigate the relationship between COVID-19 and workplace toxicity in hotels. The recovery for the hotel industry post pandemic will be challenging enough without the potential for toxicity in the workplace to become an unexpected consequence of COVID-19. The research results will be used for academic and industry purposes and will be published in academic conferences, journals, and industry reports. The intern will be continuing a previous data collection that has already taken place in the Fall of 2022 in BC Canada, where line managers and or human resource managers in hotels are interviewed using a standardized list of questions. The information gathered is regarding the participants views of how the COVID-19 pandemic has impacted the hotel work environment. Continuing the research in the UK is to give a bigger data set to analyze, as well as seeing if there are disparities or similarities between the hotels based in the Canada and the UK.

Faculty Supervisor:

Judith Chomitz

Student:

Partner:

Sheffield Hallam University

Discipline:

Business

Sector:

Tourism; Other

University:

Thompson Rivers University

Program: