Investigating the development and refinement of in-store community pharmacy safety practices derived from error-reporting and related incident data

Regulatory safety initiatives for Canadian community pharmacies have been rapidly evolving throughout the last decade and now feature requirements for expanding pharmacy offerings, implementing on-line error reporting, assessing quality improvement analytics, and incorporating comprehensive safety enhancement practices. With each province approaching this new regulatory environment differently, large-scale community pharmacy providers must navigate these complex demands, continuously design and implement enhanced safety practices, and meet ever increasing patient demands. Shoppers Drug Mart, as a nation-wide pharmacy provider, has been an industry leader in meeting these demands and is now seeking a research partnership that will facilitate the sharing of enhanced safety practices and data analytics methods more broadly across Canada, which will increase the capacity of all pharmacies to meet these evolving and escalating demands for patient safety.
The proposed project funds a graduate student to work with Shoppers Drug Mart safety specialists in assessing the present cross-Canada regulatory environment, designing and conducting a thorough investigation of the in-store safety analytic data presently collected by Shoppers Drug Mart, and preparing the results of the study for translation to Canadian pharmacy regulators, practitioners, and researchers.

Faculty Supervisor:

Mark Fleming;James Barker

Student:

Partner:

Shoppers Drug Mart

Discipline:

Business

Sector:

Retail trade

University:

Saint Mary's University

Program: