Assessing the effectiveness of customer management efforts on profitability in the insurance industry

To have a strategic advantage over competitors, companies have been encouraged to adopt customer-centric, value added processes and capabilities. Firms allocate resources to train their employees in the necessary skills to build and maintain healthy relationships with their customers, yet little is understood on how investments in training impacts a firm’s performance. The objective of […]

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Root associated microbiome of trees growing in a fractured bedrock toluene phytoremediation site

Phytoremediation is a promising in-situ technology that uses plants and its associated microorganisms (particularly bacteria and fungi) to clean up contaminated soils. The efficacy of these processes however, requires an in-depth knowledge on the diversity of microbial communities closely interacting with plant roots. Several studies have demonstrated that plants growing in contaminated soils select for […]

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Root associated microbiome of trees growing in a fractured bedrock toluene phytoremediation site – Year two

Phytoremediation is a promising in-situ technology that uses plants and its associated microorganisms (particularly bacteria and fungi) to clean up contaminated soils. The efficacy of these processes however, requires an in-depth knowledge on the diversity of microbial communities closely interacting with plant roots. Several studies have demonstrated that plants growing in contaminated soils select for […]

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Expanding the Applicability of Inductively Coupled Plasma Tandem Mass Spectrometry in Clinical and Semiconductor Industries

This internship aims at advancing the use of inductively coupled plasma (ICP) tandem mass spectrometry (MS/MS) for the analysis of clinical samples (including whole blood) and of materials used by the semiconductor industry during their manufacturing process. The complexity of biological samples indeed limits the broad use of conventional inductively coupled plasma mass spectrometry (ICPMS) […]

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Advancing biomonitoring eDNA practices. The case of PCR inhibition and implications on eDNA detections

Conventional biomonitoring methods based on capture and observations can be difficult, destructive of habitat, stressful for the organisms, inefficient, and expensive. Living organisms shed DNA into the environment (eDNA) and this signal can be detected using molecular methods. eDNA allows species detection without physical observation or capture. The non-invasive nature of eDNA is essential for […]

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Advancing biomonitoring eDNA practices. The case of PCR inhibition and implications on eDNA detections – Year Two

Conventional biomonitoring methods based on capture and observations can be difficult, destructive of habitat, stressful for the organisms, inefficient, and expensive. Living organisms shed DNA into the environment (eDNA) and this signal can be detected using molecular methods. eDNA allows species detection without physical observation or capture. The non-invasive nature of eDNA is essential for […]

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Evaluation and Improvement of High Voltage Module (HVM) of X-ray Generator

The motivation for this research comes from an overall need to improve the performance of high voltage module (HVM) and to reduce the size and its material costs while maintaining its efficient performance, with no partial discharge, arc or thermal issues. In particular, stable transient and steady state performances must be achieved for medical X-generators […]

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A Reliable Lora based Tracking and Monitoring System for Underground Mines

The mining industry directly employs more than 426,000 workers across the Canada and contributed $97 billion to Canada’s GDP in 2017. However, mining workers are exposed to five-fold higher occupational hazards than the industrial average. Reliable underground communication is essential to alleviate incidents and escalate rescue operations. However, wireless communications in mines is a big […]

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Internet-based mental state monitoring using patient’s textual data

Among all chronic diseases, mental health issues have the highest burden on health care systems. However, unlike other chronic diseases, like Diabetes or hypertension, no monitoring procedures exist to monitor patients’ mental health status to prevent relapse and crisis situations. It is therefore necessary to develop cheap, convenient and accessible monitoring systems that could be […]

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