Format: Online
Course Objective
Gain the confidence to communicate effectively and learn valuable ways to finesse your email etiquette.
Learning Outcomes
You will learn how to:
- Draft concise emails with clear information and direction
- Use email appropriately within the work environment
Key Topic Areas
- Email etiquette
- Explore appropriate and professional usage
- Understanding your target audience
- Common email mistakes
- Calls to action
- Response time
