Identifying Service Quality Considerations and Market Forces in the Mobile Auto Repair Business

Humankind has always been creative in evolving and adapting to a convenient and comfortable lifestyle. One of the common problems most of us face is vehicle maintenance. This service overlaps with work schedules and requires pick-up and drop arrangements. Our company proposes Mobile Auto Repair that provides customers with their vehicle maintenance performed at their preferred location and time by the certified mechanics. This project will aim to identify barriers that mobile auto repair businesses face while launching in Canada. The intern will identify the regulations for Mobile Auto Repair that obeys Canadian and North American regulations and standards for the automobile industry.

Faculty Supervisor:

Alex Stewart

Student:

Barath R Sundara Krishnan

Partner:

MechMonkey

Discipline:

Resources and environmental management

Sector:

Other services (except public administration)

University:

Memorial University of Newfoundland