Planning Models for Emergency Medical Services Operations
The purpose of this project is to study the policies used to relocate ambulances in the City of Edmonton. The main goal of this internship is to improve the performance while minimizing the effects on ambulance crews’ workload. With this purpose in mind, the first step is to put in place a software simulation as a test bed to evaluate new solutions proposed (with the added advantage of being useful to evaluate changes in other areas). The second step will be to develop new models useful to analyze and improve on the ambulance relocation policies in use. The result should be a model that could be used now to propose changes to improve performance and/or reduce workload, and in the future to adjust policies as conditions change.