A conversational assistant for accessing Covid-related benefits

We will develop a conversational assistant that can answer Canadian employee and employer questions about Covid benefits. The assistant will ask the user a minimal, easy-to-understand set of questions to help them figure out whatever benefits they are eligible for and will direct them to the relevant sites for applying for these benefits. The partner organization will thus have yet another tool with which to support their clients through this crisis. Data collected from interactions with the tool will also be leveraged to provide real-time information to stakeholders about the benefits being sought, and hence of the extent of the economic challenge facing Canadian workers and businesses in the midst of the Covid pandemic.

Faculty Supervisor:

Raj Singh

Student:

Enver Deniz Askin

Partner:

PaymentEvolution

Discipline:

Other

Sector:

Professional, scientific and technical services

University:

Carleton University